Scaling up operations in a high value service industry has its own unique challenges. Quality cannot be compromised at any stage. Whether the team is executing x projects, or 2x projects, the emphasis on quality has to be the same. The first step is to execute x projects from start to end in clear, detailed and high quality manner. Then the approach that was used in the x projects needs to be broken down and distributed in the remaining x projects. This may mean that the first x projects will take up a considerable amount of time, but if the method is clearly documented and disseminated, the remaining projects will take less time to complete.
The first half of the work plus documentation of the process should take 3/4th of the time, and the remaining half should take 1/4th.
Tuesday, January 1, 2008
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